Order Adjustment and Address Verification Policy
At Giasuchatluongcao, we understand that plans may change, and flexibility is crucial. To enhance your shopping experience, we provide a 4-hour window from the time of order placement for cancellations or modifications. Here’s a guide on how you can make adjustments:
Cancellation or Modification Within 4 Hours: Within the initial 4-hour period after placing your order, you can easily cancel or make changes. Visit the “Contact Us” section on our website, create a ticket, or contact our dedicated customer support at [email protected]. Our team is here to assist you promptly.
Important Note: After the 4-hour timeframe elapses, regrettably, we cannot accommodate any further cancellations or modifications. We appreciate your understanding in this matter.
Address Accuracy: Ensuring the successful delivery of your order requires double-checking the accuracy of your delivery address during the ordering process. Take a moment to review and confirm all details. Providing correct address information is the customer’s responsibility.
Address-Related Issues: Please note that any issues arising from non-delivery due to address errors will not be the liability of Giasuchatluongcao. We value your attention to detail and cooperation in creating a smooth order experience.
Customer Support: For any questions or concerns, our customer support team is ready to assist you. Feel free to reach out at [email protected]. Your satisfaction is our priority, and we appreciate your cooperation in ensuring a seamless shopping journey.
Thank you for choosing Giasuchatluongcao. We eagerly anticipate the opportunity to serve you with the utmost care and efficiency.
Or contact us: [email protected]